203 Reviews Found
Confirmed Service Customer
Oil change was done and after 250 miles the engine blew. Now I have no vehicle. Only 20000 miles on the car also.
Jolene T.
CAMERON
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Confirmed Service Customer
It was fast and i guess they did a good job
William B.
FLAGSTAFF
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Confirmed Sales Customer
Very friendly and was a smooth process. Thank you to Armani for helping me with a new vehicle.
Lanell D.
HOTEVILLA
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Confirmed Sales Customer
Quick fast and all done with a cell phone from the house.To purchase my new ride and the best thing it was delivered the same day I purchased.the new car The good thing about it was the car was delivered on the truck hauler and I have like 0 miles on odometer.
Dale T.
PAGE
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Confirmed Service Customer
Steve was very helpful. Turns out battery was dying.
Patty G.
FLAGSTAFF
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Confirmed Service Customer
I had made an appointment a week earlier for a manufacture recall notice. While dropping off my vehicle I asked if the service department had time that day for an oil, oil filter, and fuel filter change. They told me they could do that work and it would be done by late afternoon. I was pleasantly surprised and impressed that they finished all work before noon!
David D.
FLAGSTAFF
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Confirmed Sales Customer
All staff very helpful, kind and welcoming. Took care of our needs in a timely manner. Much appreciated.
Tasha S.
TONALEA
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Confirmed Service Customer
Everyone at Chevy dealership is friendly and knowledgeable about their service, my car runs smoothly, they installed two front struts on tie rod and tire balancing, thank you Chevy,
Julian T.
FLAGSTAFF
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Confirmed Service Customer
Not sure why a simple oil change takes 2 hours but for the 3rd time in a row it did. Car was brought in at 745 for an 800 appointment for only an oil change. Was told it would be ready in 45 minutes. Finally at 930 the car wash technician saw me and said my car was washed and had been ready for 45 minutes. When I asked the service advisor why I had not been notified since I was waiting in the showroom, he said he didn't know why I hadn't been called. Also $95 for an oil change?? Get real. This is the last dealer oil change I will do here. Dealership has dropped their on-line SAVE10 10 % discount on parts and labor. They give a 1st responder discount, but nothing for military or veteran. Service Advisor said there were no discounts available not even for 30+ year loyal customers. Quality in service department has declined tremendously. In addition, dealership has shuttered its body shop forcing customers to go elsewhere for any body work.
Nancy B.
FLAGSTAFF
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Confirmed Service Customer
My tech was not friendly at all. They were also supposed to rotate my tires and never did
Steven S.
FLAGSTAFF
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Confirmed Service Customer
greeted immediately when i pulled up and got taken care of. Took a little longer than I expected, came for oil change & tire rotation. Received a call that the technician said the cabin & air filter needed to be replaced. They also found a nail in a tire, which I was totally unaware of.
Deborah S.
FLAGSTAFF
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Confirmed Sales Customer
The sells person was very helpful. The finance manager was very helpful, he search for the best deal that fit my budget and lows monthly payment on a new silverado and Colorado pickup trucks.
Cedric L.
CHINLE
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Confirmed Service Customer
AI appointment was interesting and easy to use. Appointment for an oil change did not take long.
Lena C.
SHONTO
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Confirmed Service Customer
I brought my truck in for a recall and when I came back to pick it up 2 hrs later they hadn't even started the work.
Jeffrey K.
FLAGSTAFF
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Confirmed Service Customer
The professionalism was great.The people were very knowledgeable. Service was very good,
Aaron C.
FLAGSTAFF
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Confirmed Service Customer
Zoe was excellent with her communication and clarity. She walked me through the entire process in advance and then the service matched what she described. She's great and so was Thelma in the shuttle. These ladies are why I keep coming back.
Steve V.
FLAGSTAFF