Customer Reviews

I brought my truck in 3 times. Was told they couldn’t find the issue. On the third visit they finally said they can feel what I was talking about and would keep it to repair. That was November 3. I picked it back up March 17 after almost 5 months. It had new scratches, faded black plastic on one side and the battery was low and my tires were all low. They put air in the tires and said it was just from sitting and charged the battery. They also rebuilt the transmission after telling me they were ordering a new one. I had to go back two days later because my tires were low again and needed to get air in them I have had to fill them with air a few times and took it into big o tires to have two nails removed and was told it looked like my tires were rotting from sitting in the elements most likely from the almost 5 months in your care outside in the elements. Within a week of driving my truck I was feeling weird shifting from it again. I brought it back in after almost getting in a car accident when my truck failed to shift on time. I brought it back they kept it for the day and said they test drove it and could not find an issue and told me to bring it back if it is more consistent. I have not been happy with any of this. I’m about 4K miles from the 60k warranty being up and I’m afraid it won’t be covered and I don’t have the money to fix it let alone buy new tires because they need to be replaced.

Fantastic team. Zoe was exceptional, communicative, and insightful. I was in and out of the shop in an incredibly timely manner. I would highly recommend Zoe and the Flag Chevy team for any vehicle services needed!

The service people scheduled my car after I missed my first appointment because of the snow right away and the mechanic changed the oil right away they did a good job thank you.

I took my vehicle in regards to a recall on the air bags. I did not notice the service air bag message when I left the lot. As I got on the freeway, it said Service air bag. I called and Zoe said the wells were full and couldn't get to it today. So now I have to take it back in possibly next week or so to get it checked.

Manny was awesome! He found the right truck for me and made sure the purchase went smoothly. This is my 10th vehicle purchased at your store since 2013. Great place to do business!

The service man was so very polite n courteous. He gave me a good discount. Service was done in a timely manner.

Fair

Quick and professional service

My car was ready quickly and getting an appointment online was easy.

The oil change was good

I want to thank Zoe Hall for her help with getting me back on the road again. I understand that as a traveler passing through I was anxious about waiting days for service. Zoe patiently listened to my problem and worked with me to solve it. She was most efficient and I thank her for her patience and dedication. Also I called three Chevrolet dealers and your people are the only ones who were willing to help me in a timely manner. Thank you Zoe Hall and Flagstaff Chevrolet.

Good job

Quick service

I made an appointment via the MyChevrolet app, but it seems some technical difficulties through the app prevented me from actually making an appointment. So I showed up thinking I had one. Luckily, the advisor I spoke with was able to get me in. I just needed an oil change so not too big a deal. But they completed the oil change quickly and applied a coupon to save me money on my oil change. Thank you for all you do!!!

Had my truck towed to Flagstaff Chevrolet as it would not start anymore. They took a look at it, diagnosed the issue, and had it fixed within a few business days. They also took care of any recalls they vehicle had as well. Overall it was good. My truck is now running smoothly.

The service was great!

Deal went through!

Daughter happy

Staff was very friendly and professional.

Tell you one thing and change on contract. You can't work taking ten dollars off monthly payment. Surprised to see GM would finance me at 29% APR. Will retire will large monthly payment. Front desk clerk need to be more polite.