Customer Reviews

Was better than the last dealership I went to

AI appointment was interesting and easy to use. Appointment for an oil change did not take long.

I brought my truck in for a recall and when I came back to pick it up 2 hrs later they hadn't even started the work.

The professionalism was great.The people were very knowledgeable. Service was very good,

Zoe was excellent with her communication and clarity. She walked me through the entire process in advance and then the service matched what she described. She's great and so was Thelma in the shuttle. These ladies are why I keep coming back.

Friendly individuals

not quite completed - had to order a part.

The service was fine in a timely manner

I was booked for oil change through AI again and couldn't get to a live person at the service department to confirm. I wanted to confirm because my last appointment before was very unsatisfactory. So I had to go through one of the car salesmen to get verified for me. The AI system is very poor and I heard other customers talking about it and complaining of the AI and not happy about it. I recommended all calls should go back to a live service pesron for making appointappointments before it's to late.

The staff that was involved with my purchase was amazing.

Service and timing was great. Thank you Steven and the crew for the oil change service on my 2024 Chevrolet Colorado. Recommending Flagstaff Chevrolet Service Department for all your vehicle's routine maintenance and services needs����

I had an outstanding experience at Flagstaff Chevrolet���s service department, thanks to Zoe Hall. She was incredibly professional, knowledgeable, and went above and beyond to ensure my Tahoe was serviced promptly and correctly. Zoe kept me updated throughout the process, answered all my questions, and genuinely cared about making the experience stress-free. The entire team was friendly and efficient. If you���re looking for top-notch service with a personal touch, I highly recommend asking for Zoe Hall at Flagstaff Chevrolet!

Scheduling took forever, part wasn���t on sight and had to be ordered, service was done a few months ago on the same issue and it broke again.

Everything went as they said and they even found a recall for my seat heaters which makes me super happy!!

I got very good service. They took me in right away.

Great service and fast.....didn't have to wait too long to get oil changed in vehicle. Thank you

2007 Tahoe needed battery system charging serviced (replaced with a rebuilt alternator); also serviced an oil leak. Other minor fluid levels and spark plugs replaced. Service advisor was very helpful in explaining details and provided a timely response and finished all service needs in one day. Thanks!

The automated (AI) system gave me an appointment that was not available and the customer service in the service apartment was not what I have been getting for the past 23+ years

Great customer service and friendly people

I had a great experience. They are always busy, but they make me feel as if I own the company. Great job.