Confirmed Service Customer
Made a deal with Sales Manager and salesman for a used truck with 19, 445 miles. In this deal were included a runing board and another Key fob. However, when signing contract for payments the Sales Manager reneged on couple items, running board and key fob. Now the previous owners still have the other key fob and I am insecure on what I leave in the truck while carrying out normal activities at public business establishments. The truck I bought is very nice and enjoy driving it. I am satisfied on the purchase except for the behavior of the Sales Manager. He even destroyed the working sheet on which he had written down the terms of agreeing on the purchase/cost and due items. He outright lied about the purchase agreement. Just simply sad but acceptable for future reference, possibly any referrals to the business. Thank you for letting me response, I apologize for being negative and not resonding to the dealers' survey.
Herman B.
BLUE GAP,
AZ
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Truck was in body shop for repairs after a minor fender bender. Jeff Patton and his staff were extremely helpful in working with the insurance compani...
Confirmed Service Customer
I have had a great experience with Flagstaff Chevrolet from the moment I purchased my vehicle to getting it serviced. Everyone at the facility are ext...
Confirmed Service Customer
Had 9:00 appointment for a front end alignment. Was there at 8:45. At 10:30 truck had not been touched. Had other commitments so had to leave and come...
Confirmed Service Customer
My advisor wasn’t very welcoming. I came in for an oil change and a noise on my door. It was noted on the service. They didn’t get a chance to fix the...