Review Details

I dropped off my vehicle (2019 Chevy Equinox) to get an oil change and multi point inspection (both were due according ot the Chevy app when i made the appointment). I drop the vehicle off at 11am and tell them I have to go back to work and for them to call me when my vehicle is ready. I don't hear anything from them until I call them around 2:30pm (so 3.5 hours later) and they tell me "oh, your car's been ready for a while, I called you a couple times in the waiting room but you never came back" even after I told them I wasn't staying in the waiting room. I get the print out of the multi-point inspection and it says both of my turn signals are fully functional. This is bogus, my right turn signal has been doing the super fast clicking sound when there's usually a short in it. But they have it checked off below as fully functioning. What's the point of getting a multi-point inspection, if you're not actually going to inspect it? IDK what it is, but the service dept at this dealership has been really slipping the past few years. Seriously going to start looking at alternatives for the future