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Review Details

1

Confirmed Service Customer

I came in for my 2 pm appt, arrived at 1:50. Waited and no one came out to help. A sales guy finally went to see where the intake people were. All desks empty, finally was helped. Was told it would be an hour to hour and half. Told them I would wait in sales lobby. The lady was very nice and kept me in touch with the progress of my truck. I finally left there at 4:35. None of the this was her fault and she was very pleasant. You need to fix your scheduling. That is way too long for an oil change. And the lobby was a mess, trash over flowing, needed to be tended to through the day
FLAGSTAFF, AZ
2018 Chevrolet 1500 Silverado 1GCVKREC4JZ297651

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