233 Reviews Found
Confirmed Service Customer
Service was timely. I provided a sheet on what the service entail which I never received before.
Evelyn M.
PINON
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Confirmed Service Customer
Brought my car for an oil change Alton called and told me I needed a new filter so I asked him to put in the new filter and it was done. My suburban is ready to rock ‘n’ roll again
Priscilla P.
TUBA CITY
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Confirmed Service Customer
I had a ten o'clock appointment and was out of there within an hour.
Priscilla N.
KYKOTSMOVI VILLAGE
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Confirmed Service Customer
Was surprised that I was able to purchase a new vehicle
Shirley D.
FLAGSTAFF
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Confirmed Sales Customer
Been getting all my vehicles from Flagstaff Chevy, the manager Shawn and sale person Jose were so helpful and got my car right away.
Rose D.
TONALEA
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Confirmed Service Customer
I went in for a oil change and filter change plus fuel filter change. It took them one hour to complete the job very quick. 👍🏻
Gary S.
FLAGSTAFF
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Confirmed Service Customer
Service was done when promised and I was kept informed of the progress. Service department is not the same with the departure of JR, Doug and especially Steve.
Nancy B.
FLAGSTAFF
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Confirmed Service Customer
Everyone was friendly and faster Thani anticipated due to how busy they were
Richard K.
FLAGSTAFF
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Confirmed Service Customer
My oil change filter and fuel filter change was done in less than one hour. GREAT JOB GUYS. 👍🏻👌🤠
Gary S.
FLAGSTAFF
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Confirmed Service Customer
Did a walk-in for an oil change, was able to get out of there in two hours. Thank you flagstaff Chevy
Mary S.
KAYENTA
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Confirmed Service Customer
I took my trax 2024, because the speaker was making noise, one of the mechanics diagnostic the speakers, and stated, “blown speakers” Then the mechanic got a second opinion, and he stated “that is blown speakers.” And I did ask him if it was still under the warranty and he stated yes they’re going to go ahead and replace it since it’s under the warranty still. we went to go pick it up after they told us that it was finished we saw that it wasn’t replaced the speakers and the diagnostic said on the paper. There was nothing wrong with the speaker, but we still hear the sound coming from the speakers like it’s still blown out. I rescheduled again to make sure they replaced it because they stated that they can and I know they didn’t check out the speakers because they would’ve taken the door off to look at it..
Eurydice C.
KEAMS CANYON
Business Response
Eurydice, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (928) 774-2974. We look forward to hearing from you.
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Confirmed Service Customer
My vehicle has been diagnosed by Jeff in the collision department so when I went to get an oil changed, I explained to Steve that Jeff said my exhaust leak needed to be fixed. And it was taken care of.
Priscilla P.
TUBA CITY
Business Response
Priscilla, thank you for your kind review; we are happy to pass along your comments to the team here at Flagstaff Chevrolet! We look forward to your next visit! Take care!
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Confirmed Service Customer
Waiting to be acknowledged upon arrival even with an appointment time. Service staff not friendly. Did not know vehicle was done being serviced, no call or no one told us it was ready.
Laurel S.
KYKOTSMOVI VILLAGE
Business Response
Laurel, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (928) 774-2974 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
All employees are kind and helpful and your service was swift and complete. I especially appreciate your service representatives. Steve is great. Thanks.
Jesse S.
HAPPY JACK
Business Response
Jesse, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!