233 Reviews Found
Confirmed Service Customer
Quick service. Friendly staff. Quality, clean shop.
Dan S.
FLAGSTAFF
Business Response
Dan, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Came for oil change high was done. Workers were polite, helpful. After arriving home in Kachina village I received call asking for a return to dealship. The technician thought the oil filter wasn’t locked in place. There was possibility of leaking oil. I returned to town to check for oil leak. After 5 mins the service engine sign lit up. Next thr low oil - replace oi message showed up . The dealership fixed problem in timely manner. I appreciated rapid call to notify and ask for return.
Linda N.
FLAGSTAFF
Business Response
Linda, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
All the staff were very nice and courteous. The service department was very efficient, got my car in and out for the oil change.
Josephine L.
WINSLOW
Business Response
Josephine, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Steve and Doug are excellent. I trust my vehicles totally with them. Always excellent and timely service!
Jonathan H.
FLAGSTAFF
Business Response
Jonathan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I love how fast and smooth it went. Manuel is a great guy and awesome salesman.
Denise C.
LEUPP
Business Response
Denise, we're happy you found our staff to be so supportive during your experience here at Flagstaff Chevrolet. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
We have purchased 5 vehicles from your dealership, new and used. All were from the same salesperson, Manuel Soto. New or used, Manuel has always gone the extra mile to make our purchases the very best experience. I'm 82 and have purchased over 30 vehicles since I was 17 and can honestly say no one comes close to Manny!
Joann M.
FLAGSTAFF
Business Response
Joann, we're happy you found our staff to be so supportive during your experience here at Flagstaff Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Recent experience was Excellent, everyone was Nice with no problems. Staff knew their line of work and our vehicle deal went smoothly.
Chester S.
KAYENTA
Business Response
Chester, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Long-time (18-year) customer of this dealership. Purchased four vehicles from them, and I was expecting a lifetime relationship. This was a disappointing service event, to say the least. Expressed my disappointment to the SA. He never responded. Left two voicemails for the Service Manager. No response. Looks like my next vehicle purchases will be made elsewhere, and I will be recommending other alternatives to my friends and business associates. Deeply disappointing.
Eric R.
FLAGSTAFF
Business Response
Eric, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Business Response
Bernice, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Steve at the service department provided excellent customer service. The staff also provided excellent service and was very helpful.
Felipe G.
FLAGSTAFF
Business Response
Felipe, we're happy you found our staff to be so supportive during your experience here at Flagstaff Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Waited for 2 1/2 hours for oil change and when they were done my car was sitting in the parking lot and I wasn’t told it was ready I think that was poor service
Robert H.
WINSLOW
Business Response
Robert, we truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Confirmed Service Customer
Elton was very nice, I didn’t have to deal with the warranty people, he did it all and my truck’s warranty will cover my maintenance needs…..good job flagstaff Chevy
Mary S.
KAYENTA
Business Response
Mary, we're happy you found our staff to be so supportive during your experience here at Flagstaff Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Every time I go get service the guy at the first desk always ignores me and someone else has to help
Renae B.
FLAGSTAFF
Business Response
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Confirmed Service Customer
Friendly, knowledgeable, personal, helpful. Easy to work with.
Karen E.
LEUPP
Business Response
Karen, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
My battery was going dead and I called Flagstaff Chevy to see if they would look at my truck and they said to come right over and I did and they gave me a new battery for free because it was still under warranty.
Stephen D.
FLAGSTAFF
Business Response
Stephen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Steve, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Flagstaff Chevrolet
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Confirmed Service Customer
Always employees there to assist and help
Michelle B.
FLAGSTAFF
Business Response
Michelle, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Wilbur, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Whenever I need service on my vehicle. I’m always treated like VIP.
Lorraine B.
KAYENTA
Business Response
Lorraine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Flagstaff Chevrolet